Managing Your Practice Podcast Series


Managing Your Practice is a podcast series from Dimensional Fund Advisors that delivers insights based on our history of industry-leading financial advisor benchmark studies and client surveys. We help advisors leverage those insights when making the critical business decisions successful firms face every day. This series is dedicated to providing financial professionals with best practices in key areas such as driving growth, business efficiency, and the client experience.

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Episodes

May 18, 2022 - The Five-Step Framework for Growing Your Business Through Deliberate Practice

May 18, 2022 - The Five-Step Framework for Growing Your Business Through Deliberate Practice

Craig Wortmann, CEO of Sales Engine and a clinical professor at Northwestern University’s Kellogg School of Management, shares a five-step framework built on purposeful action that may help you become more effective in your role as a financial advisor and business leader. 


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Craig Wortmann, CEO of Sales Engine and a clinical professor at Northwestern University’s Kellogg School of Management, discusses how top-performing firms may emulate the way elite athletes or musicians enhance performance through deliberate practice. He shares a five-step framework built on purposeful action that may help you become more effective in your role as a financial advisor and business leader.


April 20, 2022 - Connecting the Dots: How to Drive Growth Through Your Culture, People, and Client Experience

April 20, 2022 - Connecting the Dots: How to Drive Growth Through Your Culture, People, and Client Experience

Cameron Passmore, portfolio manager and executive chairman of PWL Capital in Canada, shares from more than 20 years of experience in creating a culture that focuses on both ambition and humility, and emphasizes investing in and developing employees as an integral part of the long-term business plan.


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Investing early in the next generation of leaders may be the key to your firm’s longevity, but it can be difficult to balance short-term revenue and profit objectives with long-term business goals. Cameron Passmore, portfolio manager and executive chairman of PWL Capital in Canada, shares from more than 20 years of experience in creating a culture that focuses on both ambition and humility, and emphasizes investing in and developing employees as an integral part of the long-term business plan.


March 22, 2022 – System & Soul: Why Your Practice Needs Both to Thrive

March 22, 2022 – System & Soul: Why Your Practice Needs Both to Thrive

Benj Miller, co-founder of the business operating framework System & Soul, joins Dimensional’s Catherine Williams to share the six key elements leaders can focus on to support client satisfaction, employee development, and growth in their business.


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As a business leader are you focused on the systems or the soul side of your practice? Are you building a team that focuses on both? Benj Miller, co-founder of the business operating framework System & Soul, joins Dimensional’s Catherine Williams to share the six key elements leaders can focus on to support client satisfaction, employee development, and growth in their business. Learn more in Miller’s book The Clarity Field Guide, available at www.clarityfieldguide.com.


February 15, 2022 – Why Leveraging Technology in Your Advisory Firm Has Never Been More Important

February 15, 2022 – Why Leveraging Technology in Your Advisory Firm Has Never Been More Important

Doug Fritz, CEO of F2 Strategy, joins Catherine Williams, Dimensional’s Head of Practice Management, to discuss areas of technology advisors should consider to support firm growth, and how to determine which ones best fit your unique business needs.


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As the world becomes more comfortable with rapid technology advancements, has your firm considered how the client experience is changing as a result? With seemingly endless options, how do you know where to make investments that have a lasting impact? Doug Fritz, CEO of F2 Strategy, joins Catherine Williams, Dimensional’s Head of Practice Management, to discuss areas of technology advisors should consider to support firm growth, and how to determine which ones best fit your unique business needs.


January 19, 2022 – Tips for Navigating the Compliance and Regulatory Landscape in 2022

January 19, 2022 – Tips for Navigating the Compliance and Regulatory Landscape in 2022

Leila Shaver, founder of My RIA Lawyer, joins Catherine Williams, Dimensional’s Head of Practice Management, to discuss compliance concerns and regulatory changes you can prepare for now.


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Compliance plays a critical role in financial services, but keeping up with regulations from the SEC, FINRA, and individual states can be overwhelming. How do you ensure that you’re interpreting them correctly? Do you have processes in place to protect your clients and team? Are you prepared if you get audited? Leila Shaver, founder of My RIA Lawyer, joins Catherine Williams, Dimensional’s Head of Practice Management, to discuss compliance concerns and regulatory changes you can prepare for now.


December 8, 2021 – From Intern to CEO: The Roadmap for a Successful Internal Succession Plan

December 8, 2021 – From Intern to CEO: The Roadmap for a Successful Internal Succession Plan

Catherine Williams is joined by Eric Hehman, CEO of Austin Asset, to talk about his journey from intern to CEO and the successful succession plan he helped develop along the way.


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Every founder of a financial advisory firm will at some point face the question of succession. If looking internally, who is the heir apparent and when should they begin handing over the reins? The process can take years and may be difficult to navigate for the founder and successor. Catherine Williams, Dimensional’s Head of Practice Management, is joined by Eric Hehman, CEO of Austin Asset, to talk about his journey from intern to CEO and the successful succession plan he helped develop along the way.


November 9, 2021 – When Less Is More: Getting Clear on Your Strategic Vision and Target Market

November 9, 2021 – When Less Is More: Getting Clear on Your Strategic Vision and Target Market

Michael Kitces, of Buckingham Wealth Partners, joins Catherine Williams to discuss how advisors can build a successful practice by developing a clear vision for their firms and by focusing on financial advice and education offerings for a specific market segment.


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In a competitive market, it can be tempting to continuously seek new ways to provide value to clients in order to stand out and grow your firm. But often, these aren’t scalable offerings, and trying to serve more than one niche can allow your ideal clients to slip through the cracks. Michael Kitces, of Buckingham Wealth Partners, joins Catherine Williams to discuss how advisors can build a successful practice by developing a clear vision for their firms and by focusing on financial advice and education offerings for a specific market segment.


October 12, 2021 – What Three Personality Types Does Your Firm Need to Grow?

October 12, 2021 – What Three Personality Types Does Your Firm Need to Grow?

Catherine Williams is joined by Jon Jones, co-founder and CEO of the wealth management firm Brighton Jones, to explore how you can identify, hire and align the right personalities with the goals of your firm.


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It can take a range of skill sets to start and build a successful financial advisory firm. But whether that firm remains a smaller, lifestyle practice or grows into a larger self-sustaining enterprise can depend on the culture and the right mix of personality types. Catherine Williams, Dimensional’s Head of Practice Management, is joined by Jon Jones, co-founder and CEO of the wealth management firm Brighton Jones, to explore how you can identify, hire, and align the right personalities with the goals of your firm.


September 15, 2021 – Keeping an Eye on the Bottom Line: How Your P&L Statement Can Help Guide Your Business Decisions

September 15, 2021 – Keeping an Eye on the Bottom Line: How Your P&L Statement Can Help Guide Your Business Decisions

Catherine Williams is joined by Philip Palaveev to explore how assessing a firm’s profit and loss (P&L) statement and other financials could possibly be the key to growing faster, achieving greater profitability, and creating more opportunities for advisors and their teams.


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Most advisors are excellent at evaluating investment options for clients but can fall short in assessing their own financial statements and what they are saying about the health of their businesses. Catherine Williams, Dimensional’s Head of Practice Management, is joined by Philip Palaveev, founder and CEO of The Ensemble Practice, to explore how assessing a firm’s profit and loss (P&L) statement and other financials could possibly be the key to growing faster, achieving greater profitability, and creating more opportunities for advisors and their teams.


August 17, 2021 – What Makes Diamond Teams Shine?

August 17, 2021 – What Makes Diamond Teams Shine?

A discussion around how to implement a Diamond Team, and is it right for your organization?


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Many advisory practices use the popular Diamond Team structure to expand their capacity, add more clients, and effectively service those clients. But how do you implement a Diamond Team, and is it right for your organization? Catherine Williams, Dimensional’s Head of Practice Management, is joined by Angie Herbers, founder and managing partner of Herbers and Company and originator of the Diamond Teams concept. They discuss how having the right people in the right roles can create a high-functioning team that benefits both the organization and its clients.


July 20, 2021 – Gold Medal Advice on Finding Your Niche and Engaging with Your Ideal Clients

July 20, 2021 – Gold Medal Advice on Finding Your Niche and Engaging with Your Ideal Clients

How do you differentiate yourself in a competitive market and build a profitable practice working with the types of clients that you want to help?


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How do you differentiate yourself in a competitive market and build a profitable practice working with the types of clients that you want to help? Catherine Williams, Dimensional’s Head of Practice Management, is joined by four-time Olympian Lauryn Williams of Worth Winning to discuss her path from gold medal-winning athlete to financial planner focused on offering advice and education to an underserved market segment.


June 15, 2021 – Retaining and Rewarding Talent Through Internal Equity Transactions

June 15, 2021 – Retaining and Rewarding Talent Through Internal Equity Transactions

A discussion around current trends in compensation and equity planning.


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Sharing equity can help attract and retain talented team members, create a clear succession plan, and help de-risk ownership for advisory firms. But what’s the best way to price and distribute equity to meet a firm’s strategic objectives? John Furey of Advisor Growth Strategies joins Catherine Williams, Dimensional’s Head of Practice Management, to discuss current trends in compensation and equity planning.


April 19, 2021 – Four Strategies for Becoming an Elite Financial Advisor

April 19, 2021 – Four Strategies for Becoming an Elite Financial Advisor

A conversation around business development strategies that all elite advisors should follow.


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As founder and CEO of CEG Worldwide, John Bowen has spent decades coaching thousands of elite advisors. So what separates top financial advisors from the rest? In this conversation with Catherine Williams, Dimensional’s Head of Practice Management, John shares the four business development strategies that he believes all elite advisors should follow. As an added bonus, you can visit www.cegworldwide.com/fasttrack to receive a complimentary copy of John’s book “Become the Expert the Wealthy Want,” and to arrange a business development strategy call with his team.


March 15, 2021 – Applying Lessons from 2020 to Grow Your Business Today

March 15, 2021 – Applying Lessons from 2020 to Grow Your Business Today

A discussion around how to approach unique market niches and use social media and other tools to drive growth.


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In 2020, we learned the importance of developing a team that can deliver value to your clients while implementing a systematic growth plan to guide the future of your business. Catherine Williams, Dimensional’s Head of Practice Management, is joined by Stacy Francis of Francis Financial and Dave Welty of Avier Wealth Advisors to discuss how they approach their unique market niches and use social media and other tools to drive growth in their businesses.


​February 16, 2021 – Creating Long-Term Value in Your Business Through Human Capital

​February 16, 2021 – Creating Long-Term Value in Your Business Through Human Capital

A discussion around how to successfully manage human capital.


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Managing the culture and shared values of your organization is a key element of driving employee development and ultimately the long-term value of your business. In a virtual environment, goals-based management can help you deepen engagement with your teams and prioritize the values that create results. Catherine Williams, Dimensional’s Head of Practice Management, is joined by J.D. Bruce of Abacus Wealth and Stacey McKinnon of Morton Capital to discuss how they successfully manage human capital at their firms.


January 13, 2021 – Five Actions Advisors Can Take Today to Position Their Firms for a Successful Merger, Acquisition, or Sale

January 13, 2021 – Five Actions Advisors Can Take Today to Position Their Firms for a Successful Merger, Acquisition, or Sale

A discussion around M&A trends and best practices in the industry.


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Despite the challenges of 2020, the year closed with M&A activity at a record-setting pace and no signs of slowing in 2021. Whether advisors are interested in selling all or a portion of their businesses, there are steps they can begin to take today to help maximize their valuation in the future and ensure they find the right partner. Catherine Williams, Dimensional’s Head of Practice Management, is joined by Scott Slater of Fidelity Institutional to discuss M&A trends and best practices in the industry.


December 15, 2021 – Keeping Employees Happy and Engaged in a Virtual Environment

December 15, 2021 – Keeping Employees Happy and Engaged in a Virtual Environment

A discussion around employee engagement and morale and how this impacts the overall client experience.


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Organizations with a high level of employee engagement also tend to have higher morale, higher retention, and a better client experience. With more people working remotely than ever before, how are successful firms retaining, developing, and effectively engaging with employees in a virtual environment? Catherine Williams, Dimensional’s Head of Practice Management, welcomes Shannon O’Toole of Shannon O’Toole Coaching to discuss best practices for employee retention and engagement in 2020 and beyond.


November 18, 2020 – Buying, Selling or Merging: Advisors’ Perspectives on Mergers and Acquisitions

November 18, 2020 – Buying, Selling or Merging: Advisors’ Perspectives on Mergers and Acquisitions

A conversation about finding the right external partner for the future of your firm.


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Whether you’re seeking an external partner for the purpose of retirement, succession planning, or taking your business to the next level, the merger and acquisition (M&A) process can be daunting for any advisory firm. How do you find the right partner? How do you ensure a good cultural fit for your staff and your clients? What does integration entail post transaction? Catherine Williams, Dimensional’s Head of Practice Management, is joined by Susan Strausbaugh of Buckingham Strategic Wealth and Karen Keatley of Modera Wealth Management as they discuss successful M&A experiences at their firms.


Have a topic or a potential series you'd like us to cover? Email us at podcasts@dimensional.com

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